Blog/Clienteling/WeCom Clienteling Strategy Consulting & Execution Service for China
IT Consultis (ITC) is trusted by many Fortune 500 companies to streamline effective clienteling and communication initiatives via WeCom
Why ITC as Your WeCom Agency in China
We will have trained 6,000 End Users by the end of Q1 2025
We deliver change management workshops to C-Levels and allocate substantial resources to onboard and train the Management and Staff Levels, including Marketing Managers, CRM Managers, Retail Managers, Store Managers, Sales Associates, Client Advisors, and Customer Service Reps to ensure they possess the essential skills and knowledge for success in their roles.
Work with ITC to Drive Data, Engagement, and Online & Offline Sales Leveraging WeCom
Build Your WeCom Strategy Playbook as Part of Your Long-Term China Digital Roadmap:
A-Z performance audit
Expected CapEx & OpEx investments
Strategy reports & action plans
Implement Tailored Omnichannel Clienteling Optimizing All 3 Key Funnels in China:
Private traffic domains
Public traffic domains
Offline channels
100% Data Capture & Ownership
AI-Powered Features
Continuous Customer Profiles Enrichment
Business Systems Integration (including with centralized CRM)
PIPL Compliance
Customer Transactions Systematization
Other Relevant Services ITC Offers
Explore other pillars of services:
- Digital Transformation Audit
- Salesforce CRM, CDP, Data Capture Strategy Consulting & Implementation
- Marketing Automation & Social CRM Consulting & Operations
- Omnichannel and Loyalty Program Strategy
- Tailor-made Digital & Commerce Experiences:
- PMO, Digital Team Set-Ups, & Key Players Recruitment & Placement
